Terms and Conditions

Terms and Conditions:

  1. “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  2. Visa and Master Card in AED will be accepted for payment.
  3. We will not trade with or provide any services to OFAC and sanctioned countries.
  4. Cardholder must retain a copy of transaction records and Merchant policies and rules.
  5. User is responsible for maintaining the confidentiality of his account.

Delivery Policy:

Payment Confirmation – Services

Once the payment is done online , the customer will receive an email and order number . Furthermore, team never will contact you for delivery.

Refund Policy:

  1. Refunds will be made onto the original mode of payment and will be processed within 7 to 30 days depends on the issuing bank of the credit card.
  2. Refund will only be accepted if the product is not used and the product is in its original status.
  3. The customer needs to inform Cosmetica before 24 hours of receiving the item.
  4. Return shipment cost will be covered by the customer.

If No refund policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.

AFTER PROVIDING THE SERVICES THERE WONT BE ANY REFUND

Cancellation Policy:

  1. The expected time span for reporting an item, goods or services ordered to be cancelled/replaced and the related conditions. Before initiating the services.
  2. The conditions under which cancellation & replacement will be allowed.

Before an hour of the service time , cancellation is possible.

If No Cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.

Contact Us:

Name of the company: Cosmetica Medical

E-mail address: sales@cosmeticamedical.ae

Phone numbers: +971547456794

Office Address: Ras Al Khor, Dubai – UAE

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